Refund policy
Return Policy:
We accept returns within 30 days of delivery on unopened items in original condition. The customer is responsible for return shipping costs.
Damaged or defective items: If you receive a damaged or defective product, please get in touch with us immediately at support@cartonblanche.com with photos. We'll replace it or issue a full refund regardless of whether the package has been opened.
Return Process:
- Contact us at support@cartonblanche.com within 30 days of delivery
- Items must be unopened and in original packaging
- Customer is responsible for return shipping costs
- Refunds will be issued to the original payment method within 5-7 business days of receiving the return
